Support

Help & FAQ

Answers to common questions about Vibin. Can't find what you need? Drop us an email.

👋 Getting Started

What is Vibin?

Vibin is a social event discovery app for Hong Kong. It helps you find parties, nightlife, live music, and cultural events — and connect with other people who share your taste.

How do I create an account?

Download Vibin from the App Store, open the app, and sign up with your phone number or email. You'll go through a short onboarding to set your music taste and preferences so we can surface the most relevant events for you.

Is Vibin free to use?

Yes — discovering events, exploring the Vibe Map, and connecting with other attendees is free. Some events may have paid tickets which are handled directly by the event organiser.

Which cities or regions does Vibin cover?

Vibin is currently focused on Hong Kong. We're building out coverage across the city before expanding to other regions.

🗺️ Discovering Events

How do I find events near me?

Use the Vibe Map to explore events plotted on a live map of Hong Kong. You can also browse the home feed which surfaces events based on your music taste and location.

Can I filter events by music genre or vibe?

Yes. You can filter by genre, mood, date, and venue type. The more you interact with events, the better Vibin gets at surfacing the right ones for you.

How do I mark interest in an event?

Tap Interested on any event card. This saves the event to your profile and lets other attendees see you're going — making it easier to find a buddy or see familiar faces.

How current is the event listing data?

Events are added and updated continuously. If you notice an outdated or incorrect event listing, please report it via the event detail screen or email us at [email protected].

🤝 Social & Profiles

How do I see who else is going to an event?

Open the event detail page and scroll to the attendee section. You'll see other Vibin users who've marked interest. Tap a profile to learn more about them.

What is a "party buddy"?

A party buddy is someone going to the same event who you connect with beforehand — so you don't have to go alone. You can find potential buddies on the event attendee list and send a connection request.

How do I edit my profile?

Go to Profile → Edit Profile. You can update your name, photos, music tastes, and bio at any time.

Who can see my profile?

Your profile is visible to other Vibin users. You control what information you share during onboarding and in settings. We never sell your data — see our Privacy Policy for full details.

⚙️ Account & Settings

How do I change my notification preferences?

Go to Settings → Notifications in the app to customise which alerts you receive — event reminders, new connections, recommendations, and more.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes your profile and all associated data. If you need help, email [email protected] and we'll process it within 30 days.

I forgot my login details — how do I recover my account?

On the login screen tap Trouble signing in? and follow the verification steps. If you're still stuck, contact us at [email protected] with the phone number or email linked to your account.

How do I report a user or inappropriate content?

Tap the three-dot menu on any profile or event and select Report. You can also email [email protected] with details and we'll review it promptly.

🎉 Event Organisers

How do I list my event on Vibin?

Email us at [email protected] with your event details — name, date, venue, and a cover image — and we'll get it added. Organiser self-serve tools are coming soon.

Is there a fee to list an event?

Listing is currently free for Hong Kong events. Reach out to discuss promoted placements or featured event partnerships.


✉️

Still need help?

Can't find your answer above? We're a small team and we read every message.

Email [email protected]